December 21, 2018

Voice of the Brand

One of the goals of a customer experience program is to measure the relationship between the brand and the customer at various touch Read More
June 14, 2018

Survox Enhances Multi-Mode Survey Platform

Solution updates simplify user experience with more than 100 enhancements and bug fixes

Phoenix, AZ (June 14, 2018) Survox, an Enghouse Interactive company… Read More
September 7, 2017

Enghouse Systems Limited Acquires Survox

Acquisition Broadens Portfolio of Contact Center Solutions

  Markham, Ontario; San Francisco, California – September 1, 2017 – Enghouse Systems Limited (TSX:ENGH) announced… Read More
July 5, 2017

A Legacy of Innovation

The legacy that began as CfMC continues at Survox with the development of innovative voice survey automation using IBM Watson.

May 11, 2017

Research vs. Decision Making

At the WIRe event held in San Francisco, the question was asked: “What’s different about working on the Supplier vs. Client side of… Read More
February 17, 2017

Survey Success Begins with Sample Management

Whatever the type of survey research you’re doing, your success is entirely dependent on your sample. Whether you purchase sample or work with… Read More
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