Voice
Reimagined

Transforming Customer Insight with Voice Data

Powerful, fully automated voice-based data collection & analysis

What Can We Help You With?

Benefits of Voice-based Data Collection

Responding by voice is easier and faster than typing.

 

Unstructured verbal response minimizes the number of questions needed to achieve the researcher’s objectives.

 

Open-ended responses in the customer’s own words give more complete information.

 

Voice analysis yields a deep understanding of true intent.

Emotional response for branded questions, measured in radians, which equates to positivity of brain response. Source: Neuro-Insight study Feb 2017

Survox incorporates the Watson analytical engine to facilitate dynamic natural language processing and real-time insight discovery

Assistance to Assure You Reach Your Goals

We partner with you to architect highly efficient data-collection methods and then analyze and integrate the data across your enterprise systems: insights platforms, CRM, Help Desk and Point of Sale data repositories.

  • Create dynamic  interactive voice surveys
  • Automatically translate Voice-to-Text
  • Integrate with Qualtrics, Focusvision, Survey Gizmo and CRM and other data management platforms

Enghouse Systems Limited Acquires Survox

Acquisition Broadens Portfolio of Contact Center Solutions

  Markham, Ontario; San Francisco, California – September 1, 2017 – Enghouse Systems Limited (TSX:ENGH) announced… Read More

Our focus is on delivering early, accurate insights “When Quota Matters” and our survey solutions and services ensure that whatever your requirements, you will get the results you need.

About Survox

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