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Survox Multi-Mode Platform

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Multi-Mode

Survox’s multi-mode survey management platform provides a scalable solution for data collection and management. Whether online, on-phone, or through an IVR, Survox can reduce costs and help your organization achieve results for market research and opinion polling more efficiently than ever before.

Multi-Vendor

The Survox platform is an open system designed to manage data collection operations across a host of vendors and solutions.

Survey Manager – controls the interview based on a questionnaire and logic authored in Survox or a variety of online vendor solutions.

Sample Manager – integrates with panel vendors or other sources, manages DNC lists, and optimizes the respondent recruitment process based on quota requirements and market specifications.

Interviewer Manager – gives shop supervisors the control needed to optimize staffing resources to deliver on business goals.

Operations Manager – provides a shop-wide view of study completion rates and the control to shift resources as needed.

Dialer Manager – provides instructions to the Survox Dialer or other dialing platforms to control abandonment rates and optimize use of interviewing capacity.

Survox Multi-Mode Solution

The latest Survox technology integrations support multi-mode data collection across the leading online survey platforms.  The cross platform, multi-mode capability is available as an upgrade for all existing Survox customers.  Learn more on the Survox Partner site.

The Survox Platform – Delivering Respondents Across All Modes

With the Survox Platform, you’ll have the ability to efficiently obtain the results you’re after – while saving money and maximizing the efficiency of your work force. Whether the survey is conducted online, over the phone, through IVR, or a combination of each, Survox helps you manage your data better than ever before.

 

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