Efficiently Maintain Control Over all of Your Operations
Survox makes it easy to manage call centers and interviewers anywhere in the world for studies targeting specific cultures, languages or time zones.
Managers can see project status from all sources (CATI, IVR and web) regardless of where the data was collected, as well as monitor interviewers for quality assurance wherever .
Permission‐based access lets managers set permission levels as needed for distributed employees and contractors.
All the Data You Need When You Need it
Survox gives you the flexibility to manage your operation and workforce from one easy-to-use interface—regardless of where managers or interviewers are in the world. Over 30 standard reports give you unprecedented control and timely information so you’re always in control.
Survox provides us with an excellent platform to undertake continuous global phone surveys. Hundreds of interviewers log on to our system from different countries and Survox allows them to perform excellent and high-quality work. … we now have an excellent mixed mode environment for any multi-lingual surveying needs.
Large International Consulting Firm