Posted on September 19, 2016
What could be better? A new high-profile project with immediate and potential long-term revenue opportunities. There’s a slight catch however; it requires an infrastructure and staff expertise that can design, implement and manage an IVR project – resources that you lack in-house. No problem! Survox Professional Solutions can partner with your business and serve as… Read More»
Posted on August 15, 2016
Leaders in Market Research, Customer CX and Customer Insights have all found automated phone surveys (IVR) to be an essential tool in reaching out to customers to gain the crucial insights needed to develop and deliver incredible products and exceptional service. That’s the good news. However, as a career market researcher, I can say with… Read More»
Posted on March 18, 2016
If someone challenges your process compliance, can you produce the documentation that shows how your shop contacted a specific person on a specific day? It’s not an academic question. Lawsuits stemming from the 1991 Telephone Consumer Protection Act (TCPA)-which prohibits the use of automatic telephone dialing systems to call cell phones without the recipient’s prior… Read More»
Posted on April 17, 2015
Attend Our May 5 Webinar: Need Help Making Your Surveys Look More Appealing? Survox® Online from CFMC and our multi-mode platform offer a vast range of capabilities available for developing innovative surveys.
Posted on March 12, 2015
Here’s a common scenario with many research studies. You have limited resources and time and different categories of respondents. It may be more important to collect in-depth details from certain groups than others. What’s a researcher to do?
Posted on February 19, 2015
Dr. Seuss Meets Dr. Survox in this whimsical post about how Survox IVR can open up doors to new opportunities.
Oh, the places you’ll go.
Make it happen now.
You’ll get more business.
Your clients will shout, “Wow!”
Posted on February 10, 2015
Survent v8.8 features greatly enhanced IVR programming, an improved Survox Console and a partnership with Qualtrics
Posted on November 24, 2014
In this AMA Spotlight, Dan shares his career advice for marketing professionals and you will learn about his journey in the marketing research industry – from starting out doing data entry and coding through programming and beyond. He advises people that want to advance in marketing to stay visible online and to actively network.
Posted on November 3, 2014
Beginning Monday, November 3, Mary McDougall, CEO of CFMC, will host the Office Hours Forum, sponsored by Women in Research. Join the discussion by joining Mary on the Women in Research website.
Posted on October 20, 2014
Now’s your opportunity to get a free assessment from a CFMC Services expert on best practices. Each member of our team has extensive experience in programming and managing projects for leading research providers.