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Grow Your Business With Survox IVR Services

What could be better? A new high-profile project with immediate and potential long-term revenue opportunities. There’s a slight catch however; it requires an infrastructure and staff expertise that can design, implement and manage an IVR project – resources that you lack in-house. No problem! Survox Professional Solutions can partner with your business and serve as… Read More»

5 Easy Best Practices To Optimizing Your IVR Survey

Leaders in Market Research, Customer CX and Customer Insights have all found automated phone surveys (IVR) to be an essential tool in reaching out to customers to gain the crucial insights needed to develop and deliver incredible products and exceptional service. That’s the good news. However, as a career market researcher, I can say with… Read More»

TCPA reporting solution xLOG

xLOG: Insurance for Our Litigious Times

If someone challenges your process compliance, can you produce the documentation that shows how your shop contacted a specific person on a specific day? It’s not an academic question. Lawsuits stemming from the 1991 Telephone Consumer Protection Act (TCPA)-which prohibits the use of automatic telephone dialing systems to call cell phones without the recipient’s prior… Read More»

CFMC’s Dan Rangel Featured in AMA Spotlight

In this AMA Spotlight, Dan shares his career advice for marketing professionals and you will learn about his journey in the marketing research industry – from starting out doing data entry and coding through programming and beyond. He advises people that want to advance in marketing to stay visible online and to actively network.

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