Voice is the New Data
We provide an audience targeting and voice-based survey platform that allows organizations to engage with customers, employees, and voters on a more personal level. With our solutions, CX professionals, market researchers, and opinion polling organizations can reach the exact the respondents needed to fill quotas quickly and distill quantitative and qualitative insights from conversational response.
We are now extending our expertise in voice-based data collection to leverage natural language processing technology. Survox makes it possible to auto-generate and deliver personalized voice-based surveys for each audience member using dynamically updated transaction information, and then translate conversations into text for near-real-time trend and sentiment analysis.
We receive consistently high ratings for customer satisfaction and support. Our clients are market research and opinion polling companies of all sizes including more than 40 percent of the market research and opinion polling call centers in North America. Here are just some of our clients:
An Enghouse Interactive Company
As of September 1, 2017, Survox Inc. is now an Enghouse Interactive company.
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments: Contact Center, Networks (OSS/BSS) and Transportation/Public Safety. Enghouse shares are listed on the Toronto Stock Exchange (TSX:ENGH).
Further information about Enghouse and its services may be obtained at www.enghouseinteractive.com and www.enghouse.com.
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Survox provides us with an excellent platform to undertake continuous global phone surveys. Hundreds of interviewers log on to our system from different countries and Survox allows them to perform excellent and high-quality work. … we now have an excellent mixed mode environment for any multi-lingual surveying needs.
Large International Consulting Firm