Voice Based Survey Software

Powerful phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI)

Survox enables customer insights managers, market research professionals, and opinion pollsters to collect quality data faster. Voice-based survey methods augmented by advanced quota control and integration with analytics platforms provide researchers the tools to get the insight they need.

What Can We Help You With?

Customer Experience & Insight Surveys

Research Call Center CATI & Mulit-mode Solutions

Survey Solutions for Educational Research

Let Us Know What You Need

Benefits of the Survox Platform

Precisely target respondents

Easily manage complex sample requirements

Quickly attain quota

Integrate with multiple vendor platforms

Consolidate multi-mode survey data in a single file

Optimize Research Call Center Operations

What Would You Like to Do?

Interview by Phone

Speed Insights

Use Multiple Modes & Vendors

Assistance to Assure You Reach Your Goals

Our experienced professional services team can partner with you to architect an efficient CATI or IVR system that supports the smooth and seamless integration of customer data across all enterprise systems: insights platforms, CRM, Help Desk, Point of Sale transactions, data repositories.

We’re expanding our expertise in voice-based data collection to leverage natural language processing technology. Currently using IBM Watson technology, we work with organizations to auto-generate and deliver personalized voice-based surveys for each audience member that is dynamically updated with the individual’s transaction information.

Convert online surveys to interactive voice surveys
Dynamically update surveys with information from CRM and POS systems
Convert voice-to-text with natural language programming for deep analysis
Integrate with Qualtrics, Lucid, Focusvision, Survey Gizmo and other data management platforms
Move operations to the cloud