Multi-mode Survey Software

Powerful multi-mode survey software solutions for fully automated (IVR), computer assisted (CATI) and web (CAWI) surveys.

Survox enables customer insights managers, market research professionals, and opinion pollsters to collect quality data faster.  Voice-based survey methods augmented by advanced quota control and integration with analytics platforms provide researchers the tools to get the insight they need.

Benefits of the Survox Platform

Precisely target respondents
Easily manage complex sample requirements
Quickly attain quota
Integrate with multiple vendor platforms
Consolidate multi-mode survey data in a single file
Optimize Research Call Center Operations

Assistance to Assure You Reach Your Goals

Our experienced professional services team can partner with you to architect an efficient CATI or IVR system that supports the smooth and seamless integration of customer data across all enterprise systems: insights platforms, CRM, Help Desk, Point of Sale transactions, data repositories.

We’re expanding our expertise in voice-based data collection to leverage natural language processing technology. Currently using IBM Watson technology, we work with organizations to auto-generate and deliver personalized voice-based surveys for each audience member that is dynamically updated with the individual’s transaction information.

  • Convert online surveys to interactive voice surveys
  • Dynamically update surveys with information from CRM and POS systems
  • Convert voice-to-text with natural language programming for deep analysis
  • Integrate with Qualtrics, Lucid,  Focusvision,  Survey Gizmo and other data management platforms
  • Move operations to the cloud

Enghouse Systems Limited Acquires Survox

Acquisition Broadens Portfolio of Contact Center Solutions

  Markham, Ontario; San Francisco, California – September 1, 2017 – Enghouse Systems Limited (TSX:ENGH) announced… Read More

Our focus is on delivering early, accurate insights “When Quota Matters” and our survey solutions and services ensure that whatever your requirements, you will get the results you need.

About Survox

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